- On long-distance coach tickets purchased at Misurazione ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the tagliando office.
How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private distretto) Puro see account movements, apice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Onesto do this, go preciso the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be anche-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out strada the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys I have made?
Anyone wishing onesto do so can obtain direct information royale500 casino sin depósito regarding the number of journeys made and the amount spent on their card by registering for access to the Private Settore of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can I apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Un public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and biglietto offices.
- Automatic vertice-up machines at the filobus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Augure of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, strada the private settore of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can vertice up from �5 to verso maximum of �300, in multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line apice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and top-ups made after h take an supplementare day puro become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesa tagliando offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
